Shipping and Returns
Shipping Policies
We ship Anywhere!
- Most orders shipped same day if placed before 2pm EST.
- We will charge you a $10 fee for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer's error.
- Shipping labels are generated directly from shipping information you enter during your transaction on our online shop. If you provide us an incorrect zip code or other addressing error e.g. incorrect or missing apartment number you will be charged the $10 fee since the shipping company will charge us a fee for this correction.
Shipping and Handling flat rates
WE CAN NOT GUARANTEE SHIPPING TIME
- All products are shipped by mail. North American delivery time is usually between 2 and 12 business days.
- International shipping times vary depending on destination but we ship ALL overseas orders by air.
Origin: 637 Hurontario St Collingwood, ON L9Y 2N6
Return Policy
If you are not safisfied with the product(s), we offer a 45 day money-back guarantee on all products ordered from time of order - for overseas orders, this guarantee is extended to 60 days as shipping time is significant. Please call our toll-free number North America (toll free): 1 866 237-9608 orInternational 705 445-3505 for more information.
Please note that each order is checked twice before being shipped. We will be responsible for all the shipping charges if we ship the wrong or defective items.